Widerrufsrecht

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (KAA DOS GmbH, Neue Schönhauser Str. 2, 10178 Berlin, email: hey@thehaus360.com) of your decision to withdraw this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the products to us immediately and in any case no later than fourteen days from the day on which you notify us of the withdrawal of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
We shall bear the costs of returning the products for returns within Germany. For returns from other countries, you shall bear the costs of the return. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
End of the withdrawal policy

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and return it to us.)
To
KAA DOS GmbH
Neue Schönhauser Str. 2
10178 Berlin
hey@thehaus360.com

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
•⁠  ⁠Ordered on () __________ / received on () ________________
•⁠  ⁠Name of the consumer(s)
•⁠  ⁠Address of the consumer(s)
Signature of consumer(s) (only if notification is made on paper)
•⁠  ⁠Date
(*) Delete as applicable.

Exclusion or premature expiry of the right of withdrawal
A right of withdrawal exists in accordance with Section 312g (2) of the German Civil Code (BGB), among other things not in the case of contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer and it expires prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Return Instruction

You must return products to us without undue delay and in any event within 14 days from the day on which you notify us of your withdrawal from this contract.

Please return products to:

THE HAUS360 GmbH
Warehouse 1.06
Lise-Meitner-Straße 39
10589 Berlin
Germany

The deadline is met if you send back the products before the period of 14 days has expired.

You bear the direct shipping costs of returning the products if the return is from outside of Germany. For returns from within Germany we will cover the return shipping costs.